Okay i have a project basically a survey, can you answer the following questions for me? Be as descriptive as possible.
SUBJECT: economics. CHAPTER: Customer service.

Q1)Who was involved in the situation? was it a face to face or phone, or internet customer service?
Q2) The place or the company?
Q3) What was the situation exactly?
Q4) How did the customer service professional reply? Was it a professional reply? Why/why not?

THANKS!
Btw customer service proffesional is the sales guy/ salesman/cashier whatever in a shop or company or online sale shop. Anything.

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